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Property Management

Our Property Management division, part of Colliers International, is dedicated to creating value and maximizing yield for our clients’ properties. Because we deliver unparalleled service satisfaction, owners of nearly 18 million square feet of commercial real estate throughout Maryland and across the country have selected us to serve their property management needs.

Services

Because we are owners of real estate ourselves, we can address the concerns that managing an asset can require, clients are able to focus on the other important aspects of developing a successful business.

  • Large urban hi-rise office buildings
  • Mid-rise office and corporate headquarters in suburban settings
  • Flex and R&D
  • Industrial
  • Biotech
  • Medical office
  • Retail shopping centers

We also provide support for associations and condominium regimes, including corporate office and industrial parks, big box retail centers and medical condominiums.

The Life-Cycle of Property Management

Acquisition & Disposition

Our property management division offers experienced evaluative services during acquisition and disposition, providing clients with a targeted master plan and due-diligence to:

  • Assist with thorough market research on acquisition/disposition targets
  • Assess and report property condition, using consultants as required
  • Work closely with attorneys, owners and buyers to review and/or provide appropriate information such as financial, tenant and property documents and reports
  • Work with all parties to ensure a smooth settlement and property transition

Tenant Services

A successful record of tenant satisfaction is a source of great company pride. It is rooted in the details of careful property management, along with some simple precepts:

  • Deliver great service
  • Keep quality customers in quality properties
  • Respond quickly and follow-up
  • Take a long-term perspective
  • Listen and care

We maintain a skilled service department, ready to help at a moment’s notice for troubleshooting and repairs related to HVAC, plumbing, electrical, fire safety, inspections, locks, general maintenance issues, emergency response, and more. We make life easy for our tenants!

Repositioning / Value Enhancements

Modifications to asset and value enhancements through major repairs and capital improvements can minimize losses and increase values. Our full-service capability allows integrated facility upgrades or complete re-engineering to reposition an asset. Our services include:

  • Establish scope of work
  • Engage project team of consultants, architects, engineers, and planners
  • Through a comprehensive bid process, secure pricing and select contractor
  • Manage to project timeline with progress meetings and progress billings
  • Finalize project with punch lists and final inspections
  • Gather as-builts, warranties and operations manuals as appropriate
  • Secure lien waivers and make final payments

Stabilization

Our property management team understands the importance of lease revenue and tenant retention. We emphasize responsive and accessible relations with tenants, regular pro-active visits, and identification of cost savings relative to building operations, maintenance, engineering, and custodial services. In the stabilization phase of a property's life cycle, our services include:

  • Lease administration
  • Operations audit
  • Building inspection and report
  • Management plan and operating budget
  • Financial management with monthly financial & operations report
  • Bidding and contract negotiations
  • Vendor/contractor management
  • Preventive maintenance program
  • Fire and safety program
  • Expense reconciliations
  • Tax appeals and insurance assessments
  • Lease strategy support
  • 24 hour response